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Entry Level Help Desk Technician

Date Posted: 10/31/2018

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Job Description

  • Maintain superior client relations
  • Ticketing expeirence
  • Direct tickets that cannot be resolved remotely to the Dispatcher for on-site scheduling
  • Direct tickets and problems above technician's skill level to Dispatcher to be assigned to a higher-level technician
  • Prep, modify, repair, diagnose and maintain computer hardware and software
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • BACHELORS DEGREE (computer science or related field) REQUIRED 


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Maintain superior client relations
Direct tickets that cannot be resolved remotely to the Dispatcher for on-site scheduling
Direct tickets and problems above technician’s skill level to Dispatcher to be assigned to a higher-level technician
Prep, modify, repair, diagnose and maintain computer hardware and software
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
Posted By: msimcik@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Los Angeles, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:10/31/2018
  • Contact: Morgan Simcik (310) 598-7092
  • Pay Range: $20.00 - $27.00 Hourly
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Job Reference: JO-1810-43119