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Technical Writer

Date Posted: 10/4/2018

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Job Description

Technical Writer
 
Reports to:  Manager, Technical Training and Documentation
 
What You Will Be Doing:
*             Produce technical content to install, use and service our products (hardware and software)
*             Able to learn complex technical products quickly and produce technical documentation with the assistance of subject matter experts
*             Actively gather information from and collaborate with engineers, QA engineers, and product managers to document requirements, technical specifications, install guides, user manuals, service manuals and release notes
*             Support the development of Technical Documentation Processes and Projects in conjunction with the internal and outsourced team
*             Enhance and maintain the documentation by continually reviewing, keeping up-to-date on released features
*             Collaborate with other teams to ensure consistency and clarity across all documentation
 
Preferred profile:
*             Minimum 4-7 years of technical writing experience in a complex product environment (Hardware AND Software)
*             Exceptional proficiency in written English (Grammar and composition)
*             Detail oriented with a systematic and investigative writing process that results in documentation that is accurate, concise, and follows a logical flow
*             Demonstrated ability to distill technical information from subject matter experts and translate it into documentation relevant to target audience
*             Bachelor's degree preferred
*             Self-starter with a proven record of completing projects on time
*             Proficient in FrameMaker, InDesign, MS Office, Illustrator, and Acrobat
*             Ability to work on multiple projects concurrently while meeting tight deadlines

 
 
 
 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Technical Writer

Reports to: Manager, Technical Training and Documentation

What You Will Be Doing:
• Produce technical content to install, use and service our products (hardware and software)
• Able to learn complex technical products quickly and produce technical documentation with the assistance of subject matter experts
• Actively gather information from and collaborate with engineers, QA engineers, and product managers to document requirements, technical specifications, install guides, user manuals, service manuals and release notes
• Support the development of Technical Documentation Processes and Projects in conjunction with the internal and outsourced team
• Enhance and maintain the documentation by continually reviewing, keeping up-to-date on released features
• Collaborate with other teams to ensure consistency and clarity across all documentation

Preferred profile:
• Minimum 4-7 years of technical writing experience in a complex product environment (Hardware AND Software)
• Exceptional proficiency in written English (Grammar and composition)
• Detail oriented with a systematic and investigative writing process that results in documentation that is accurate, concise, and follows a logical flow
• Demonstrated ability to distill technical information from subject matter experts and translate it into documentation relevant to target audience
• Bachelor's degree preferred
• Self-starter with a proven record of completing projects on time
• Proficient in FrameMaker, InDesign, MS Office, Illustrator, and Acrobat
• Ability to work on multiple projects concurrently while meeting tight deadlines
Location: Campbell, CA
Posted By: hhabibvand@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:San Jose, CA
  • Job Type:Engineering
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:10/4/2018
  • Contact: Hamid Habibvand (408) 418-1867
  • Pay Range: $0.00 - $0.00 Annually
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Job Reference: JO-1810-40849