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Service Desk Tech II

Date Posted: 2/5/2024

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Job Description

No C2C, No 3rd parties assistance

100% onsite in Huntington Beach, CA
$28-35/hour DOE

Partnered with a client who is an Outsource IT management and support business servicing to both public and private sector. They provide great growth opportunities!

They are looking for a competent Service Desk Technician I to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Service Desk technician must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

Required Qualifications:
* 3+ years technology support.
* Proven experience as a Service Desk Technician II or other customer support role.
* Technical certifications highly desired (CompTIA A+, etc)
* Tech savvy with working knowledge of office automation products, databases and remote control.
* Good understanding of computer systems, mobile devices and other tech products.
* Ability to diagnose and resolve basic technical issues.
* Excellent communication skills.
* Customer-oriented and ability to work under pressure.
* General Experience with Server Environment.
* Install, Configure and Troubleshoot.
* Microsoft Windows 10 Configuration.
* Remote Desktop Services experience.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To apply please email your resume to

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Job Snapshot

  • Employee Type:Temp-to-Hire
  • Location:Huntington Beach, CA
  • Job Type:I.T.
  • Experience:3-5 years
  • Education:High School
  • Date Posted:2/5/2024
  • Contact: Lisa Choe (714) 587-3235
  • Pay Range: $28.00 - $35.00 Hourly
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Job Reference: JN -102023-244081