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Help Desk

Date Posted: 9/26/2018

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Job Description

Tier 1 help desk

 Ideal requirments listed below but POS is a MUST

Call center environment - customer service focused
Quick serve restaurant support
Aloha Quick Service software/POS systems
Understanding of credit card processing architecture in the age of PCI compliance
QSR KDS systems
Layer one troubleshooting for internet & WiFi equipment
Experience with various tablets, configuring and troubleshooting
Experience with barcode scanner troubleshooting
Familiarity with basic networking in a quick serve environment
Computer/HDD imaging and configurations
Command Center
Configuration Center
Service Now

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Experience with POS
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Job Snapshot

  • Employee Type:Full-Time
  • Location:Lake Forest, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:9/26/2018
  • Contact: Samer Almani (714) 940-5420
  • Pay Range: $22.00 - $25.00 Hourly
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Job Reference: JO-1706-3361