Schedule: 100% Remote

Type: Full Time, Direct Hire

Salary: $100k-$120k + 10% bonus

Travel: Up to 30%

We are looking for an experienced Vista/Viewpoint Application Administrator to join our team. We are looking for a highly motivated, career-minded, experienced Administrator to monitor and support daily Vista ERP operations. This position is responsible for providing support for the Vista application as well as training new employees on Vista, training employees on new and add-on modules in Vista, as well as working closely with operational team leads, IT, Finance, HR and Accounting to provide support for their business functions including end of year financial reports and state and federal filings.

Job Duties:

• Provide support to employees using Vista construction software by Viewpoint
• Diagnose and provide creative, timely, and effective solutions to processing errors
• Perform database administration, development, and reporting in Vista
• Perform regular maintenance and local configuration of Vista
• Guide and create specific Vista reports, processes/workflows, and system modifications to support company objectives
• Research, design, and recommend Vista related solutions to senior management based on business or project specific needs; plan the implementation and rollout of the proposed solutions
• Assist internal users with questions and problems related to the software
• Create and deliver routine and requested reports using Crystal Reports
• Responsible for ensuring Vista user and training documentation is created and kept up to date, including procedural manuals, training videos, best practice documents, etc.
• Provide expertise to software developers
• Provide on-call support and ticket queue resolutions
• Perform other work as assigned to ensure the success of the team
• Monitor application use to ensure optimal performance
• Test the release of product updates to minimize user impact and ensure compatibility
• Ability to provide hands-on training and end-user support
• Ability to work independently under minimal supervision
• Exceptional critical thinking and problem-solving ability
• Other duties as assigned

Job-Related Experience:

• Administrative experience with Vista by Viewpoint is required
• Experience with MS SQL reporting tools is required
• Experience with Crystal Reports is required
• Experience with Vista support is required and a focus in accounting is preferred
• Experience with Microsoft Office application usage is required (Word, Excel, Outlook)
• Experience with vendor interaction and management is preferred

Minimum Qualifications:

• Bachelor's degree in Information Technology or equivalent
• Minimum of 3 years of experience supporting Vista
• Intermediate MS-SQL skills
• Intermediate knowledge and experience of BI tools including Crystal Reports
• Experience handling customer technical support calls
• Excellent verbal, written, and interpersonal communication skills
• Excellent analytical skills with the ability to actively listen to and understand concerns
• Proficient in Microsoft Office
• Attention to detail and strong analytical skills
• Ability to multi-task, prioritize issues, and monitor and report on progress
• Ability to work in a team environment
• A self-starter with the ability to fulfill a variety of functions without direct supervision in a dynamic and demanding environment
• Willingness to travel up to 30% of the time

Benefits:

· New Hires are eligible first of the month following 60-day