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Level 2 Field Technician

Date Posted: 5/31/2023

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Job Description

Level 2 Field Technician
Salary: $60,000 - 70,000
Location: Hybrid with up to 50% field work in the Palmdale area

IT Solution Provider based out of Orange County and Los Angeles looking for a customer service oriented Level 2 Field Technician to support our growing client base in the Palmdale area.

The ideal candidate should have much of the following experience:

  • Strong Layer 1 and 2 networking and network troubleshooting
  • Previous customer facing or end-client support experience
  • Microsoft Windows Server
  • Windows Client OS and desktop applications
  • Microsoft Active Directory, Group Policy, Exchange, SQL
  • PowerShell a plus
  • Networking, Cisco, SonicWall, Network Security
  • Systems Back Up and Disaster Recovery, Developing Continuity Plans
  • Hosted Services, Office 365, Google Apps, Cloud Services, etc.
  • Managed IT Services (MSP) experience a plus
  • Conducting a comprehensive IT audit
  • Perform a security assessment
  • Server Virtualization
  • Small business IT environments

In addition, the candidate should demonstrate the following:
  • Integrity
  • Professionalism
  • Self-motivation
  • Exceptional Project Management Skills
  • Ability to manage time effectively
  • Outstanding customer service, communication and written skills
  • Strong interpersonal and analytic skills
  • Ability to work on a team
  • Ability to learn quickly and retain knowledge
  • Excellent attention to detail
  • Ability to handle multiple tasks and manage them proficiently
  • Ability to accurately report time spent on projects
  • Desire to contribute to advancement of company goals

Other Requirements:
  • IMPORTANT - any applicant offered the position must be able to pass a federal background check
  • Integrity, Honesty, and Loyalty a must
  • All references will be checked
  • Associates degree or better in Information Systems, or a related field; or any equivalent combination of    experience, education and training which provides the desired knowledge, skills and abilities.
  • 2 to 4 years experience as a Support Specialist / Technician (remote and onsite support).?
  • Network+, Security+, MCP, MCDST or MCSE, certified candidates are preferred but not required

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Palmdale, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:5/31/2023
  • Contact: Travis King (310) 598-7092
  • Pay Range: $60,000.00 - $70,000.00 Annually
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Job Reference: JO-2305-204971