Job Description

Role: Junior IT Support Specialist
Salary Range: $22-28 per hour (actual pay within this range depends on experience)
Type:  Contract-to-hire (High probability of conversion targeted around ~6 months) - BENEFITS offered (See below)
Schedule: Fully Onsite - 7-4pm MT Mon-Fri
Location: South Denver, CO
 
We are partnered with a leading organization seeking a Junior IT Support Specialist to join their growing team.
 
About the Role:

You will provide support to users across the globe in a Microsoft Windows user environment. You should have mid-level Microsoft Office and Windows 10 troubleshooting and resolution skills and exceptional customer service skills.

We are open to candidates with call center troubleshooting experience ready to move to in-person support, and looking to later grow skills in VMware and Server support. You should be comfortable working with global users.


Key Qualifications:

• High School Diploma, with a four-year IT degree being preferred.
• 1+ year of experience supporting Windows 10, Office 365 and Office 2019 including Excel, Power Point, & Word.
• 1+ year of experience with laptop troubleshooting and maintenance/repair of hardware such as hard drive, memory, etc.
• Knowledge of IP networks; Ability to troubleshoot related issues up to, but not including, network switches.
• Familiar with managing & administering virtual machines
• Strong communication and ability to communicate with nontechnical users; Comfortability supporting users in different countries
• Ability to prioritize and manage resolutions to completion, escalating those that are above their knowledge.
• Desire to learn new skills, especially in Server and VMware Support
• Ability to learn new software & technologies quickly

Salary Range: $22-28 per hour (actual pay within this range depends on experience)


Ledgent Technology offers benefits to our "Ambassadors' AKA contractors including affordable Health, Vision, & Dental plans.
 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to kgroenendal@ledgent.com

Job Snapshot

• Employee Type:Full-Time
• Location:Denver, CO
• Job Type:I.T.
• Experience:Not Specified
• Education:Not Specified
• Date Posted:5/25/2023
• Contact: Kimberly Groenendal (303) 586-9349
• Pay Range: $22.00 - $28.00 Hourly

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