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SQL Analyst

Date Posted: 6/1/2023

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Job Description


* Analyze, troubleshoot and resolve complex or manual billing issues.

* Analyze errors/issues to identify the root causes and develop mechanisms to minimize or eliminate future issues  

* Configure, analyze, and resolve billing system configuration tables, as well as billing script issues.

* Design/create SQL reports to support business analytics and issue resolution

* Analyze, troubleshoot and resolve complex EDI issues that directly impact the billing system

* Serve as business lead throughout the SDLC process for billing system maintenance and enhancements, including requirements, design, testing, and production deployment

* Serve as primary liaison between SES IT and billing system vendor project management and development resources

* Mitigate impact and ensure billing system is able to support all product, market, and regulatory changes

* Collaborate and coordinate with cross functional teams on new initiatives or projects

* Continuously think about methods to improve operational activities.

* Provide cross-functional support to peers and departments to develop satisfactory end-to end delivery processes and results

* Drive process and system improvements in the operations arena or areas that impact team success.

* Work with various stakeholders on new market entry and new product design.

* Monitor and troubleshoot FTP scripts, billing system batch and print processing logs. 

* Monitor and troubleshoot Windows Task Scheduled jobs. 

* Monitor and troubleshoot web services. 

* Monitor, schedule and execute custom applications supporting the billing system.

* Other duties as assigned



Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

* Bachelor's degree required

* Requires a minimum of 2-5 years of management experience with a proven track record of organizational success.

* Requires experience and a deep understanding of the retail electric market, particularly focused on operations and complex product structures.

* Advanced Excel and SQL skillsets (Microsoft SQL Preferred) 

* Experience with VBScript, C#, HTML/CSS, JavaScript 

* Experience with reading and understanding EDI transactional data.

* Extensive application support experience and strong database analysis skills.

* Strong analytical, problem-solving skills, and critical thinking skills; must be able to provide timely and accurate data analysis.

* Understanding of database structures and how/where to extract data

* Understanding of data lake applications 

* Ability to synthesize and translate large volumes of data into actionable and insightful communications

* Learner mindset and eye for continuous improvement needs.

* Strong business writing skills and experience developing communication in various formats.

* Excellent analytical, organization and time management skills, with the ability to maintain a strict level of attention to detail

* Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships

* Self-motivated with the desire to consistently improve performance and gain further knowledge

* Ability to meet deadlines, learn quickly and demonstrate effective problem solving and follow-up skills

* Ability to work well within a team environment and demonstrate a vested interest in team goals and objectives

* Highly
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Job Snapshot

  • Employee Type:Full-Time
  • Location:The Woodlands, TX
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:6/1/2023
  • Contact: Lauren Saide (713) 730-7281
  • Pay Range: $85,000.00 - $115,000.00 Annually
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Job Reference: JO-2305-202731