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IT Director

Date Posted: 11/22/2022

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Job Description

IT Director
Location: Los Angeles, CA
Employment Type: Full-Time/Direct Hire
Workplace Type: Onsite + 10-25% Travel
Industry: Machinery Manufacturing
Compensation: $145-175,000 + 36% annual bonus
Benefits: Medical, Dental, Vision, 401k Matching, PTO, Sick Pay, Vacation Pay

Responsibilities:

  • Provide oversight to existing enterprise applications and implement/deploy new applications & solutions
  • Lead & mange Help Desk and Systems Administrator teams
  • Develop & define technical requirements, processes, budgets, and schedule for technology projects & initiatives
  • Build relationships with and manage IT Vendors
  • Collaborate with Department Heads & Stakeholders on to identify new technologies that will streamline business initiatives and how to appropriately integrate new technologies
  • Act as the primary point of contact & liaison between corporate end-users, technical staff, and contractors
  • Identify and develop training curriculum for corporate staff & end-users
  • Hire, train, and mentor systems and help desk teams
  • Manage all IT projects from conception to competition
  • Define and mange help desk processes including escalation, prioritization, and SLAs
  • Oversee the performance of technical platforms and business process for business systems, analytics, email, pone, file-sharing etc...
  • Perform addition tasks & functions assigned by Upper Management & Stakeholders
Requirements:
  • Bachelor's Degree or higher in Computer Science, Information Technology, Information Systems Management, or other related field degrees (required)
  • Several years of experience leading/directing/managing technical teams (require)
  • Proven track record of successfully managing both small & large scale technology projects
  • Experience leading migration, implementation, & integration projects
  • Experience working with and manging relationships with IT Vendors
  • Ability and willingness to work hands-on when needed
  • Excellent customer service & leadership skills
  • Ability to take initiative on high priority tasks and ensure projects are delivered on time
  • Experience working and leading a team in fast-paced environment
  • Comfortable working 5 days a week onsite and open to traveling 10-25% of the time to various corporate locations across the United States
Desired Technical Skills:
  • Deep understanding of networking technologies, LAN/WAN & SDWAN infrastructures, and VOIP communication systems
  • Familiarity with of remote access technologies (LogMeIn, TeamViewer, ect)
  • In-depth knowledge of ERP solutions (required) and knowledge of Dealer Management Systems in the construction, agricultural, or logistics industry (plus)
  • Expeirence managing SaaS and PaaS solutions
  • Understanding of electronic mail communication security & routing protocols (whitelist, blacklist, SMTP relays, authentications, archiving)
  • Expeirence managing Google Workspace and/or Office365
  • Well-versed with service/help desk ticketing systems (Zendesk, JIRA, Fresh Desk, or ServiceNow)
  • Knowledgeable of virtualized infrastructures & cloud services providers (Azure or AWS)
  • Familiarity with Network Security, Cyber Security, and Cloud Security best practices. Certification in these fields are a big plus!
  • Knowledge of Wireless Networks and affiliated technologies
  • Expeirence managing Fiber & Fixed wireless outages
  • Knowledge of Active Directory management & administrations (plus)
  • Knowledge of SQL administration (plus)
  • Understanding of BI and Data Visualization tools such as PowerBI, DOMO, & Tableau (Plus)


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments a
To apply please email your resume to pjohnston@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Los Angeles, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:11/22/2022
  • Contact: Patrick Johnston (310) 598-7092
  • Pay Range: $145,000.00 - $170,000.00 Annually
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Job Reference: JO-2211-184135