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Application Support Manager

Date Posted: 1/13/2022

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Job Description

Application Support Manager
(Direct Hire with comprehensive benefits)
Must be local to Downtown Los Angeles - ONSITE 

Responsibilities:

  • Lead and oversee the support of software application across various company business units
  • Managing team and technology applications to achieve business objectives
  • Responsible for updating, configuring, changing and managing systems across the business
  • Act as the liaison between technology teams and business units to resolve conflicts and applications issues
  • Hire, train and mentor a small team of application support specialists
  • Research, review and audit SLAs and work with vendors to improve contracts and services
  • Provide 24/7 support and troubleshooting of all core business applications
Experience Desired:
  • Experience troubleshooting a wide-range of application and system issues
  • Experience providing support to Financial, Leasing or Property Management Teams
  • Familiar in supporting or working with Financial, Real Estate or Investment applications or systems is a plus
  • Functioning as the liaison between internal teams and vendors on changes, fixes, and updates
  • Ability to take on projects within the IT realm
  • Experience in leading, hiring and mentoring an application support team
  • Experience with these applications is a plus: Yardi Voyager, Nexus, Salesforce, Certify, Tenrox, BNA, Workiva, iManage


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to sjen@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Los Angeles, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:1/13/2022
  • Contact: Shawn Jen (310) 598-7092
  • Pay Range: $80,000.00 - $110,000.00 Annually
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Job Reference: JO-2201-145736