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Senior Collaboration Architect

Date Posted: 11/24/2021

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Job Description

Senior Collaboration Architect

Essential Functions
The Senior Collaboration Architect provides design and support for the global  collaboration and video infrastructure.* Design includes research, definition, configuration, testing and implementation of various technologies and solutions.* Support is provided to all lines of business for both internal and external network requirements.* Employee works independently on major, complex projects with full competency. Employee coordinates with both technical and non-technical staff and vendors on integrated voice and data applications. *Will also provide guidance and training to junior staff.
Other Functions:
* Resolves complex networking problems with full competency requiring no supervision
* Produce network design documents both High-Level Designs (HLD) & Low-Level Designs (LLDs) in accordance with the approved network design architecture
* Provides required documentation and participates in architecture reviews to ensure that the solutions comply with industry standards and use approved technologies
* Develops, updates and audits network documentation.
* Technology roadmap development, management, and maintenance
* Documenting and updating all network infrastructure and supported business processes
* Provides technical training and direction to team members. Mentors lower-level network engineers
* Participates in long-term network design discussions
* Ability to understand a customer's business needs and translate needs into IT specific requirements
* Makes recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics
* Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, needs and industry trends
* Identifies the ongoing needs of internal and/or external clients. Ensures these needs are met or exceeded
* Applies quality assurance testing concepts and methodologies. Constructs comprehensive test plans based on a thorough understanding of business requirements
* Anticipates, identifies, and defines problems. Seeks root causes. Develops and implements practical and timely solutions
* Places team needs and priorities above personal needs. Involves others in making decisions that affect them
Minimum Education Required:
Bachelor's degree or higher, or comparable business experience in Collaboration / Networking.
* Minimum 8 years of experience in the capacity of a Collaboration Architect in a global Enterprise network
* Current CCNP - Collaboration preferred
* Must be extremely proficient and experienced on:
o Cisco Unified Communications Manager (CUCM)
o Cisco Unity Connection (CUC)
o Cisco Unified Contact Center Express (UCCX) to include scripting
o Cisco Instant Messaging & Presence (IM&P)
o Cisco IP phones, video endpoints, and WebEx soft clients
o Collaboration Edge systems
o Microsoft Teams administration, features and troubleshooting
o VoIP protocols, switching, security and PSTN interfaces
o On-Prem and Cloud Data Center architecture and services
* Additional Preferred Skillsets:
o Cisco Emergency Responder (CER)
o WebEx Meetings, WebEx Teams, and WebEx Room Kits
o Cisco Unified Computing Server (UCS) technologies
o VMware
o Cisco routing and switching?
o Solid knowledge of network monitoring tools and utilities - Solarwinds preferred
* Must be proficient in creating network documentation with MS Visio
* Must be proficient with all standard Microsoft Office products (Word/Excel/PowerPoint minimum)
* Must possess excellent written and verbal skills in English to ensure a safe work environment and successful operation of the employers' business
* Excellent analytical and troubleshooting skills, responsiveness and creativity, flexibility, ability to plan and o
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:The Woodlands, TX
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:11/24/2021
  • Contact: Lauren Saide (713) 730-7281
  • Pay Range: $120,000.00 - $135,000.00 Annually
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Job Reference: JO-2110-135273