Date Posted: 10/13/2021Apply Now
Ledgent Technology in Atlanta is actively looking for a Technical Field Solutions Engineer for our client in the north Atlanta area for a Direct-Hire role! The ideal candidate will have a combination of skills in hardware/software support, as well as an Engineering type of background.
This position is responsible for resolving technical customer problems and providing white glove support across all customers. Time is blended between customer delivery and new product field testing. The ideal candidate enjoys delivering industry leading solutions to customers in the food distribution and food transportation industry.
The ideal candidate understands sales, is technical, and can communicate clearly. You understand the day-to-day aspects of customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering. The work is collaborative in nature while working together with other associates/Employees in multiple locations to serve our customers and troubleshoot complex technical issues. The ideal candidate has a technical background with at least 3+ years of hands-on experience in a similar technical environment and field service roles.
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