Assist in maintaining all network security controls and ensure they are properly implemented, monitored, and documented in the change control process in support of SOC 2 compliance.
Utilize monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance, and trace data and protocol activity for 45+ remote clinical and administrative sites.
Deploy new sites and configure network equipment at all remote sites.
Assist with evaluating, designing, documenting, tuning, and setting standard operating procedures and other documentation describing daily duties and team responsibilities.
Provide routine maintenance and administration for all Windows Server versions including 2008/2012/2012R2/2016/2019.
Provide backup and recovery services for Windows servers using VEEAM and ShadowProtect
Provide routine maintenance and administration for all physical servers and virtual machines running on VMware vCenter 6.7.
Provide routine maintenance and administration for all networking equipment and appliances including but not limited to routers, switches, 802.11x APs, Web Security Gateways, Firewalls, VPN concentrators and SD-WAN edge devices.
Develop and document technical processes and procedures as needed.
Provide routine maintenance and administration for HPE Nimble SAN storage system and Brocade FC switching.
Provide routine maintenance and administration of Windows AD, LDAP, DHCP, DNS, IIS and File sharing services
Provide routine maintenance and administration of mobile device management with Vmware WorkSpaceONE for both Android and iOS devices.
Create metric reports on CPU, RAM, storage and networking utilization through SolarWinds, AlienVault USM, SonicWall and Barracuda networking appliances.
Provide network security analysis and event correlation with AlienVault USM, Barracuda Web Security Gateway, SonicWall, and Sophos Central.
Experience with O365 and Azure AD required.
Experience with Azure Cloud administration highly preferred.
Experience and knowledge of SD-WAN networking technologies highly preferred.
Strong understanding of networking concepts including network segregation, DHCP, DNS, RADIUS, 802.11x, OSI model, SNMP, NetFlow, MPLS
Be part of an on-call rotation, expected to resolve networking and service impacting events prior to clinic operational hours in support of our five-nines HA policy of network availability 99.999% up time.
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
Requires Bachelor's degree (in Computer Science, Engineering, Information Technology) or equivalent, and 6 to 8 years of related experience.
Requires experience operating in a NOC/SOC environment, responding to network security alerts
Experience with O365 and Azure AD.
Experience using SolarWinds Network Performance Monitor or other SNMP-based monitoring system
Experience and knowledge of ITIL-based processes, ITILv3 or later certification strongly desired
Demonstrated knowledge of key protocols such as TCP, IP, UDP, DNS, DHCP, OSPF, MPLS, BGP
Qualification: Bachelor's Degree in Computer Science or equivalent with minimum 6 years of experience in r
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