Job Description
Systems Administrator - Linux
Direct Hire - Remote (Los Angeles area preferred)
As a Systems Administrator or Senior Support Engineer, you are a primary point of contact for client support requests and interface with clients to resolve a diverse range of technical issues.
Responsibilities:
- Act as the face and primary liaison for client technical issues
- Logging and tracking reported problems (tickets) completely through resolution
- Acting as an initial point of contact for all communication from customers regarding reported problems and queries, then triage, action or escalate as appropriate
- On-Site setup of servers and equipment (when needed)
- Keeping the Support Portal up to date with the latest documentation and fixes
- Customer bug and/or feature request reporting
Desired Requirements: - Ability to work within a small fast paced startup type of environment
- Several Years of experience in supporting IT-related servers, network services, and client systems
- Very strong understanding of Linux
- Strong capabilities within Networking
- In depth understanding of Active Directory
- General understanding of Windows server administration
- Exposure to Mac OS X
- Strong Understanding of ZFS or other similar storage technologies
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to sjen@ledgent.com