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Help Desk Support

Date Posted: 12/1/2020

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Job Description


This is a 3-6 months temporary full-time position. General responsibilities include working as part of the IT support team to maintain the IT hardware and software infrastructure. This individual will also manage requests from users, complete the tasks or create solutions to unexpected problems. Further responsibilities include but are not limited to:
 

  • Monitor and respond to incoming requests related to IT issues
  • Responsible for assisting employees with their PC's, printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)
  • Maintain user PCs, including upgrades and configuration as needed
  • Assist with setting up new users' network profile and workstation
  • Keep inventory of all equipment, software, and license users
  • Install, configure, and upgrade PC software

 
Requirements:
  • College degree in Computer Science is preferred
  • General awareness of computer OS systems, PC repair, software installation, and network management
  • Knowledge of Windows 10 and 7 features
  • Basic knowledge of Windows domain network
  • Ability to communicate issues and solutions in oral or written form
  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise
  • Ability to quickly learn new technologies and processes
  • Service attitude and approach


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to ywest@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Irvine, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:12/1/2020
  • Contact: Blair West (714) 940-5420
  • Pay Range: $20.00 - $25.00 Hourly
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Job Reference: JO-2011-102910