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Mobile Interactive Designer

Date Posted: 11/17/2020

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Job Description


Job Title: Mobile Interactive Designer 
Remote Position During Covid 

One of our clients in the Portland market is seeking to fill their open Mobile Interactive Designer position! This position is a 12 month contract and will be 100% remote during Covid!
 
In this role, you will need to be passionate about designing engaging mobile interactive experiences, creating beautiful and useful financial products, and bringing experiences to life through rapid prototyping.


You will work at the intersection of human behavior, business and digital to continuously invent programs, services and experiences that meet customer needs. You will be a part of a lean, agile team that creates and executes human-digital concepts to create brand-defining service journeys. You will help innovate the banking experience to integrate the customer journey in creation of a seamless, human banking experience that can be felt and measured.


You'll work closely with members of our team, including researchers, strategists, product manager, engineers and designers to create prototypes and gather insights that deepen our understanding of customer behaviors, beliefs, needs and values.


Functions
 

  • Creatively shape and simplify the customer experience through a human-centered design process that balances data, customer insights, scalability, craftsmanship and discerning taste
  • Design new-to-the-world experiences through prototyping, information architecture, data visualization, storytelling, systems thinking, animation/motion, front-end design, building interactive experiences and creating build-ready assets
  • Develop low and high-fidelity prototypes to evaluate new customer experiences using the latest practices in service design
  • Visualize end-to-end experiences through presentations, storyboards, and prototypes for teams across the organization to achieve broad understanding and alignment
  • Deliver vision in an inspirational and meaningful way that clearly articulates the customer benefit and alignment with the Umpqua mission.
  • Advocate for the team's work to diverse audiences throughout the bank through presentations and experiences
  • Serve as a resource on human-centered design for partners and peers across the business
  • Serve as a subject matter expert on innovation practices and the state of UX in the industry
  • Advocate for the Umpqua brand and exceptional design, visually and experientially
  • Focus on highly ambiguous problem areas in existing or new initiatives while delivering results
  • Work closely with the Design Strategists on research needs to inform the work. Partner with the teams to uncover initial insights to inform ideation or to validate early hypotheses.
  • Create assets for and participate in workshops at the outset of new programs to ensure the work is founded in insights, be clear on roadmap capabilities, consider the entire experience, account for trends, and push the boundaries of what is possible
  • Create end-to-end journey maps communicating how our customers will engage in our services to align the organization in creating a truly consumer-centric offering
  • Consider user experience, customer journeys and operational systems to optimize designs and experiences for customer desirability, frictionless experiences and feasibility
  • Collaborate with architects, engineers, front and back-end developers to bring smart and beautiful digital products to life
  • Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes.
  • Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
Qualifications
 
  • Bachelor's degree (BA/BS)
  • 5+ years of experienc
    To apply please email your resume to hdavidson@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Portland, OR
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:11/17/2020
  • Contact: Harli Davidson (503) 444-3194
  • Pay Range: $0.00 - $0.00 Annually
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Job Reference: JO-2011-102868