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Desktop Analyst

Date Posted: 7/30/2020

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Job Description

Ledgent Technology, a specialty I.T. staffing firm, is seeking a talented Desktop Analyst Level l for a contract to hire role in Marietta. 1+ years of Help Desk or Desktop Support experience required. Great communication, customer service and troubleshooting skills are a must.  If you are local to Atlanta and open to opportunities as a Desktop Analyst (Desktop Support Specialist), please submit an updated resume with full contact information.  No third parties, sponsorship not available. 

Technical Skills/Experience: 
Active Directory 
Exchange and O365 
Windows 7 and 10
Break-fix Level l analysis and problem resolution
Configuration of Windows-based PCs and/or laptops
Remedy ticketing system
Resolve issues via email and phone.
Overall LAN/WAN concepts including DHCP, TCP/IP, and Windows NTFS
Citrix preferred
Cisco VPN software
Thin Clients and desktop/laptop issue resolution
Saturday shift required approximately every 5 weeks 
Ability to work a shift between 7:00 a.m.-9:00 p.m., which are the call center hours

Up to $21.00/hr doe.

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Marietta, GA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:7/30/2020
  • Contact: Frankie Pearce (470) 282-2199
  • Pay Range: $17.00 - $21.00 Hourly
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Job Reference: JO-2007-94926