Maintain and manage the health of the SharePoint online environment
Management of the following Sharepoint areas: Security, Availability, and Performance
Implementation and Management of security groups and policies
Creation and Management of new/existing client SharePoint sites, sub-sites, lists, libraries, and content (including pages, workflows, and items)
Troubleshoot SharePoint Online related issues when alerted by monitoring software or reported via service desk
Administration, support and configuration of MS Office O365 for staff
Serve as Subject Matter Expert for internal and external clients on SharePoint strategy
Regularly evaluate support requests and identify areas where education, documentation, or communication can be utilized to improve the support process
Identify common problems and service requests to develop a response strategy to improve the client experience
Bachelor's degree in a technical field or equivalent work experience
Experience administering O365, Azure Active Directory and SharePoint environment
Experience migrating On-Prem systems to SharePoint Online
Experience gathering user requirements and translating into SharePoint technical solutions
Ability to convey proposed solutions and complex information clearly, concisely and accurately to stakeholders and non-technical users
Service desk experience and ability to provide technical and end-user support
General knowledge of networking concepts including: Switching, Routing, IP, DNS
3-5 years of experience creating SharePoint Online Environments(examples required)
3+ Years of Powershell experience (preferred)
Excellent written and verbal English communication skills
Local applicants only
What you can expect
A flexible, friendly, fun work environment
Competitive compensation and benefits package
Modern Workspace environment and amenities
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Posted By: email@example.com
Thank you for applying to the Sharepoint Support Specialist position. Your job application has been routed to the appropriate branch for consideration.
Please make note of your Password, as you will need this if you are selected to move forward in the process.
Your email address will most likely serve as your username.