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Production support Engineer

Date Posted: 5/21/2020

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Job Description

One of our technology client is currently seeking a  Production Service Engineer who will be responsible for troubleshooting Instance automation failures. The production service engineer will work through failure analysis, root cause determination and driving bug fixes to automation. Instance automations are the lifeline of our cloud infrastructure and perform critical functions to support ever-growing needs of our customers. Successful candidates will have extensive experience in software development environment(s) participating in dev, test and operational activities.

Looking for candidates who can work  legally without any sponsorship now or in future 

No C2C

NO Third party employers 

Need Local candidates 



Work on incidents associated with failed automations.
Perform troubleshooting and ensure automation proceeds further after remediation of blocking issues.
Create problems (bugs) tickets for issues identified with automation.
Work closely with multiple development teams to drive resolution to bugs identified.
Participate in design reviews and provide inputs
Maintaining operational, configuration, and other Standard Operating Procedures.
Demonstrated ability to manage scalable systems that support rapid growth.
Operating the Cloud Infrastructure to the highest standards of professionalism and availability
Identifying and collaborating with appropriate teams to improve monitoring, automation and the general quality of the Cloud service

This is a great opportunity to help us lead the industry in operating the next Cloud infrastructure.


 Skills:The ideal candidate will have the understanding of the components of software infrastructure, including hardware platforms, OS, virtualization, application, databases, web and application servers.
Candidate must have good communication skills and work well in a collaborative team environment.


Other requirements:

Atleast 5 years of related experience.
At least working knowledge of Perl, Python or other scripting language
Familiarity with MySQL, Oracle, MongoDB, Cassandra or similar technologies
Understanding of Apache/Tomcat; some experience with Java is a plus
Experience with systems monitoring and management platforms (Nagios/Icinga, Cacti, Netcool, Puppet, cfengine, chef) at scale is highly desirableEducation:A Bachelor's degree in Computer Science or equivalent work experience required.



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Job Snapshot

  • Employee Type:Full-Time
  • Location:Kirkland, WA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:5/21/2020
  • Contact: Remya Nediyapparambu Sankar (480) 966-0090
  • Pay Range: $0.00 - $0.00 Annually
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Job Reference: JO-2005-90556