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Help Desk/Desktop Support

Date Posted: 1/21/2020

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Job Description

Help Desk/Desktop Support
Location: Portland, OR
Hourly: $18-24/hr

Job Description:
Ledgent Technology is part of the Roth Staffing family of companies, which is one of the largest privately held staffing companies in the county, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for- The Best Staffing Firm to Work For, The Best Staffing Firm to Temp for the Best in Client Service. We get to create remarkable experiences every day. We are just a different kind of company. 
Our rapid growth and high standards require the addition of an organized, detail, oriented, Help Desk/Desktop Support. The right candidate will have a passion for technology and for helping customers. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service.

Required Qualifications/Responsibilities

  • Ensure all service and support requests are addressed or escalated quickly and efficiently.
  • Overall relationship management and the ability to provide excellent customer service to resolve complex IT issues.
  • Making and receiving support calls.
  • Installing and configuring computer systems.
  • Diagnosing and solving hardware/software faults.
  • A basic knowledge of technology.
  • You love working one-on-one with customers in helping them succeed with technology.
  • Strong interpersonal skills required to effectively communicate and build relationships with end users and vendors.

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Portland, OR
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:1/21/2020
  • Contact: Harli Davidson (503) 444-3194
  • Pay Range: $18.00 - $24.00 Hourly
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Job Reference: JO-2001-81920