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Director / Engineering Manager (product, engineering)

Date Posted: 12/6/2019

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Job Description

Our client located in Lake Forest, CA is growing incredibly fast so it's an exciting time to join the company! If you like to lead the strategy in building a strong team, a company culture, and help mold a structured environment then this role maybe just for you!

They're seeking a Director (Technical Services) to play an instrumental part in developing and maintaining strategy as well as manage a small team and help in growing it. This person should also have a background in Products and Engineering. Will report to the Global VP and be the liaison between Engineering, Customer Service and Field Service team(s).

ESSENTIAL FUNCTIONS:

  • Direct and manage the Technical Services Department
  • Ensure timely service of systems in a manner consistent with the quality guidelines 
  • Ensure customer service standards are maintained pursuant to Company guidelines
  • Ensure Preventative Maintenance Programs are performed in a timely manner consistent with Company quality standards
  • Direct the Technical Services team to ensure that the Technical Services Engineers are following Company guidelines for paperwork and reporting
  • Develop and maintain weekly reporting for the Technical Services Department
  • Hire and train new Technical Services staff


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Lake Forest, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:12/6/2019
  • Contact: Lisa Choe (714) 940-5420
  • Pay Range: $125,000.00 - $125,000.00 Annually
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Job Reference: JO-1911-77206