Lead requirements definition for multiple small-to-medium sized projects simultaneously and translate solution expectations for both customer and internal resources.
Establish and maintain requirements documents as identify and escalate issues as needed.
Work with customers to understand end-to-end business and technical requirements. This includes understanding the general requirements of adjacent solutions that may have dependent functionality.
Work with technical leads, developers, and internal operations staff to ensure adequate understanding of product platform and solution constraints related to the delivery of customer requirements.
Work with technical leads, developers, and internal operations staff to ensure adequate resource availability and appropriate project task assignment.
Provide specification of project deliverables and capture both functional requirements as well as any key schedule requirements that impact project delivery commitments.
Coordinate testing/validation of technical deliverables to ensure that they meet customer requirements.
Work collaboratively with internal product and operations teams to clearly communicate customer expectations and resolve customer issues as needed.
Evangelize solution methodology best practices and analyze solution-requirement fit.
Facilitate project meetings with customer and internal staff to drive accomplishment of project outcomes.
Minimum of 3+ years of experience with technology implementation projects
Experience with multiple project management methodologies
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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