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Helpdesk/Desktop Support

Date Posted: 5/13/2019

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Job Description

We are looking for Helpdesk/Desktop Support Technicians. Pay range is form $17-$25 depending on experience. Must have some experience in a Helpdesk role. This is for contract and contract to hire roles starting in June. 

Some job duties:

  • Provide on-site and remote support to field offices to resolve technical issue
  • Resolve technical tickets
  • Troubleshoot post deployment issues on multiple computer platforms: Windows, Mac OS, Android, and iOS
  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Maintains all electronic equipment including telephones, printers, mailing machines, and all computer equipment
  • Implements and supports third-party software

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

- Professional experience in a desktop Environment: Windows, 7, 8, 10
- Experience with Active Directory Management & Maintenance
- Trouble Ticket & Incident Response Management & Reporting
- Understands Networking, Switches, Routers, Wifi, etc
- Office 365, Exchange Online
- Network and Desktop Printer Support & Management
- Mobile Device Support, Apple & Android
- Degree preferred
- Passion for IT!
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Job Snapshot

  • Employee Type:Full-Time
  • Location:Houston, TX
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:5/13/2019
  • Contact: Luis Martinez (713) 730-7281
  • Pay Range: $17.00 - $24.00 Hourly
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Job Reference: JO-1902-49971