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IT Support Specialist

Date Posted: 5/21/2019

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Job Description

POSITION PURPOSE
IT Support Specialist works with staff to setup and manage Windows, Macs, devices, and phones along with associated software and cloud services in Office 365, Active Directory, and Adobe Cloud.
 
KEY DUTIES

  • Provision hardware and software for Windows and Apple platforms including mobile devices. 
  • Manage accounts and features in Office 365, Active Directory, and Adobe Cloud. 
  • Configure VOIP phones and administer cellular and data plans for staff iPhones. 
  • Provide audio and visual technical assistance for meetings. 
  • Troubleshoot printers, projectors, laptops, and desktops. 
  • Support staff with a variety of help desk tickets and IT requests. 
  • Fulfill IT requirements and support for trade shows. 
  • Implement and further adoption of cloud services, especially Sharepoint and OneDrive. 
 
 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

KEY REQUIREMENTS Experience with Office 365, OneDrive, Sharepoint, and Active Directory MacOS (OS X Yosemite - macOS High Sierra) Windows (Windows 7 - 10) OTHER USEFUL KNOWLEDGE/EXPERIENCE VMWare AWS Shoretel SalesForce Cisco Kiosk specific software Wired and wireless networking Storage and file sharing permissions
Posted By: aaldis@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Carlsbad, CA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:5/21/2019
  • Contact: Anju Aldis (858) 366-4632
  • Pay Range: $60,000.00 - $68,000.00 Annually
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Job Reference: JO-1905-58588