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IT Support Specialist

Date Posted: 4/16/2019

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Job Description

Ledgent Tech is looking for a talented IT Support Specialist in the Mansfield Area. If you are local and looking to work for a great company, please email your resume ASAP to HoustonTech@ledgent.com



 
Primary Purpose:
The job of the PC Tech was established for the purpose/s providing base-level technical support; Overseeing and maintaining day to day repair and setup of company computers for multiple locations; assist users with PC related problems and assist Systems Admin. And Network Manager with network tasks as directed.
 
Essential Functions
 

  • Trouble shoot and repair company PC and IT related equipment.
  • Support Users and equipment at multiple locations in the US.
  • Responds to inquiries from a variety of sources and users and provides first level technical assistance and support.
  • Maintains company standards on security and hardware installation.
  • Ensures the PC and printers perform in an optimal manner that exceeds business requirements, performance, security, and other key department requirements.
  • Perform routine equipment maintenance to ensure proper operation.
  • Troubleshoots and resolves system issues in a 24/7 environment.
  • Prepares documentation of computer and printer changes and assures inventory is accurately recorded.
  • Responds to emergencies as needed to resolve immediate concerns.
  • Assists in performing network and server support as requested by the Systems Admin and Network Manager.
 
Required Education and Experience
 
  • Must have a Bachelor' s degree within IT or Computer Science or at least 2 years of IT support experience in lieu of degree
 
Other Requirements
 
  • A+ certification desired; Microsoft MCSE or equivalent desired
 
Other Requirements
 
  • The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
  • Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed in a generally hazard free environment.
  • Requires travel to other sites for completion of job duties at approximately 50% of the time.
 
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 
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We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Primary Purpose:
The job of the PC Tech was established for the purpose/s providing base-level technical support; Overseeing and maintaining day to day repair and setup of company computers for multiple locations; assist users with PC related problems and assist Systems Admin. And Network Manager with network tasks as directed.

Essential Functions

Trouble shoot and repair company PC and IT related equipment.
Support Users and equipment at multiple locations in the US.
Responds to inquiries from a variety of sources and users and provides first level technical assistance and support.
Maintains company standards on security and hardware installation.
Ensures the PC and printers perform in an optimal manner that exceeds business requirements, performance, security, and other key department requirements.
Perform routine equipment maintenance to ensure proper operation.
Troubleshoots and resolves system issues in a 24/7 environment.
Prepares documentation of computer and printer changes and assures inventory is accurately recorded.
Responds to emergencies as needed to resolve immediate concerns.
Assists in performing network and server support as requested by the Systems Admin and Network Manager.

Required Education and Experience

Must have a Bachelor' s degree within IT or Computer Science or at least 2 years of IT support experience in lieu of degree

Other Requirements

A+ certification desired; Microsoft MCSE or equivalent desired
Posted By: jcrane@ledgent.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Mansfield, TX
  • Job Type:Manufacturing
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:4/16/2019
  • Contact: Jason Crane (713) 730-7281
  • Pay Range: $50,000.00 - $55,000.00 Annually
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Job Reference: JO-1904-56209